FAQ

Before contacting us, please see if we are able to answer any of your questions in our F.A.Q section....If your question cannot be answered, please contact us here and we will be able to help with any enquires you may have.

DOES MY 3-DAY PASS GET ME INTO EVERY VENUE?
Yes. 3-day passes gives you access to Saint Vitus (Friday) and The Well (Saturday & Sunday).

I MISSED OUT ON A 3-DAY PASS, NOW THERE ARE ONLY 2 DAY PASSES LEFT. HOW DO I GET INTO SAINT VITUS?!
Sadly once they’re gone, they’re gone! The remaining 2 day pass is for Saturday + Sunday at The Well only.

WILL YOU BE RELEASING INDIVIDUAL DAY TICKETS?
Yes, you can purchase a day ticket for either the Saturday or Sunday at the well.

SPEAKING OF BANDS, WHEN WILL YOU BE ANNOUNCING WHO IS PLAYING ON WHAT DAY AND WHAT VENUE?
The day splits are now online - with timing schedules released a month ahead of the festival.

IS THERE AGE RESTRICTIONS?
Yes - Desertfest has a strict age 21+ policy.

WHAT IS YOUR REFUND POLICY?
Desertfest has a strict no refund policy, unless something has happened in extreme circumstances

I BOUGHT A TICKET & CAN NO LONGER ATTEND/WANT TO SWAP THE NAME TO GIVE TO MY FRIEND, WHAT DO I DO?
Please email us and we will discuss the options with you.

*NOTE TO BANDS
If you are a band wishing to play the festival, the final line up is complete and unfortunately there is no space on the line up. Please note, due to a huge amount of band requests emails we receive we cannot listen to all demo's nor respond to each email.

*NOTE TO PRESS
If you are looking to apply for press accreditation, please contact Sarika Rice on press@thedesertfest.com

Thanks 

The Desertfest Team

 

IMPORTANT INFO FOR THE WEEKEND

Below you will find some important information on the Desertfest New York weekend, please share this info with your friends or those attending.  

TICKET / WRISTBAND EXCHANGE 
All attendees will need to swap their tickets for a wristband.
3-day passes available to be picked up from Saint Vitus Bar on Friday 26th from 5.30pm – 9pm + The Well on Saturday 27th from 2.30pm – 9pm. 
2-day passes will be available from The Well on Saturday 27th from 2.30pm – 9pm 
Individual day passes will be available from The Well from 2.30pm – 9pm
Tickets cannot be collected in advance for different days.
Please make sure you bring your ticket confirmation (physical/will call e-ticket) and ID with you.
There is a strict NO REFUND policy for DF NYC, except in extreme circumstances. If you can no longer attend & wish to swap the name on your ticket - please email us below.

VENUES
THE WELL is a large converted brewery compromising of two stages. 
· Our main stage will be in the outdoor area towards the back of the building, please dress appropriately for whatever the weather may have in store!. 
· The second stage room at The Well has a smaller capacity than the mainstage – so please get in there early if there is a band you are dying to see, as capacity is limited.
· The Well has a huge fully stocked indoor bar with over 60 taps, plus a smaller outdoor bar offering up special brews from our friends at New Belgium Brewing
· There are 4 ATMs in the venue – please note festival merchandise will be accepting CASH ONLY

 SAINT VITUS BAR is a bar with the venue room at the back.
· This venue room can become very busy, so please make sure you arrive in adequate time to get a good spot for whichever band you want to catch. 

MERCH
We will have festival and band merchandise available throughout the weekend – plus some additional vendors in the form of PINE BARON, TEEPEE RECORDS + STUMPTOWN COFFEE!

RE-ENTRY
All venues will offer re-entry from doors open until 9pm.

PHOTOGRAPHY
Only those with accredited photo passes will be allowed to bring professional cameras into the venues, anyone using a professional camera for photography or filming who doesn’t have a photo pass will be ejected from the venue. 

FOOD
We are pleased to say the incredible Del Sur will be offering up Mexican fare from a food truck in the outdoor area of The Well.

AFTER PARTIES
We have some amazing after-parties each night, they are free to all wristband holders but capacity is limited so get down quick. The Well will also be open until late each night. 

Friday 26thApril @ Saint Vitus– Desertscene presents: The Official DF NYC opening party w/ DJ Dave Castillo + DJ Powerchild 11.30pm - Late

Saturday 27thApril @ The Anchored Inn – New Belgium Brewing presents: DJ Jackpot Plus + DJ Darky Ramone 11pm – Late

Sunday 28thApril @ The Anchored Inn– Saint Vitus Bar presents: The Official DF NYC closing party w/ DJ Cat Jones 11pm - Late

 
 

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